Author Archive

Run Sysprep on an Upgraded Windows 10

June 23, 2016

Windows 10 has already had one big “upgrade” released, version 1511 in November 2015. Another one is coming soon in Summer 2016. After you run these updates to Windows 10, you can no longer use the Sysprep tool because it considers these to be full OS upgrades. The error you get is “Sysprep was not […]

Posted in Errors, Windows, Windows 10 No Comments »

Extract Windows Product Key from BIOS

April 5, 2016

It used to be that when you bought a computer from the store, it would have a sticker on the side with your Windows product key written on it. This was so in case you had to reinstall the computer, you could reenter the product key easily. Recently they have changed to embedding the key […]

Posted in Windows, Windows 10 No Comments »

BSOD with New Motherboard

April 6, 2014

Sometimes if you move a Windows motherboard to a new motherboard/CPU, it all works perfectly. Sometimes you get a BSoD at startup and a reboot loop. The difference seems to come down to differences in chipsets between the two computers. In Windows XP I used to run what was called a “repair install” to get […]

Posted in Windows, Windows 7, Windows 8 No Comments »

Outlook Keeps Asking For Password

January 20, 2014

I had an issue where Outlook 2007 and above, with an Exchange 2010 server, would constantly ask for a password. It was a problem with AutoDiscovery authentication. The solution was found here: Open a command prompt Type: cd c:\windows\system32\inetsrv\ Type: appcmd list config /section:windowsAuthentication  You’ll see something like this: <system.webServer> <security> <authentication> <windowsAuthentication enabled=”true” useKernelMode=”false”> <providers> <add value=”Negotiate” […]

Posted in Windows Comments Off on Outlook Keeps Asking For Password

Two Windows 8 Tips

October 20, 2013

A couple of Windows 8 tips that I needed to find this week and may need again. Fix the error “This app can’t open for Built-in Administrator account please sign in with a different account and try again.” Create a Windows Update icon on the Start Screen.

Posted in Windows, Windows 2012, Windows 8 No Comments »

DFSR and SYSVOL Trouble After a Hard Shutdown

March 23, 2013

We had an extended power outage the other day, where the battery backup on the servers ran out and everything shut down. That’s not great, because you always want to have at least one DC up and running at all times. But there were many other problems after the power outage, and I finally tracked […]

Posted in Windows 2012, Windows Server No Comments »

Export and Import DHCP Scope

October 22, 2012

I was researching how to change the Subnet Mask of a DHCP scope on a Windows 2008 server. It turns out you can’t change the subnet without deleting the scope and recreating it. If there are a lot of customizations to the scope, though, like reservations and scope options, it’s no easy task to delete and recreate […]

Posted in Windows 2008, Windows Server 4 Comments »

Copy Outlook Profiles to a New Computer

October 13, 2012

When you are transferring your Outlook installation to a new computer, it is simple to move your mailbox folders. You just need to find and copy the PST file and move it to the new computer. But that is only half the battle. That moves your folders, but it does not move your account settings, […]

Posted in Office, Outlook 7 Comments »

IE Requires www. to Go to a Site

June 28, 2012

I had an interesting and obscure problem today with a solution that was buried deep in the registry. Which is what this blog is all about! IE8 on Windows XP would go to, but it would not go to I just got a message instead. Microsoft Internet Explorer Cannot find ‘’. Make sure […]

Posted in Errors, Windows, Windows XP No Comments »

No Internet After Virus Removal

May 9, 2012

I had a problem with a computer where after cleaning off a virus there was no internet access, and no network connectivity at all. When I tried to ping localhost, it said: Unable to contact IP driver, error code 2. When I tried to do ipconfig, I got: An internal error occurred: The request is […]

Posted in Errors, Windows, Windows XP No Comments »