Run Sysprep on an Upgraded Windows 10

Posted by on June 23, 2016 at 5:45 pm

Windows 10 has already had one big “upgrade” released, version 1511 in November 2015. Another one is coming soon in Summer 2016. After you run these updates to Windows 10, you can no longer use the Sysprep tool because it considers these to be full OS upgrades. The error you get is “Sysprep was not […]

IE Requires www. to Go to a Site

Posted by on June 28, 2012 at 1:30 pm

I had an interesting and obscure problem today with a solution that was buried deep in the registry. Which is what this blog is all about! IE8 on Windows XP would go to, but it would not go to I just got a message instead. Microsoft Internet Explorer Cannot find ‘’. Make sure […]

No Internet After Virus Removal

Posted by on May 9, 2012 at 3:59 pm

I had a problem with a computer where after cleaning off a virus there was no internet access, and no network connectivity at all. When I tried to ping localhost, it said: Unable to contact IP driver, error code 2. When I tried to do ipconfig, I got: An internal error occurred: The request is […]

Error 0x8007005 Access Is Denied

Posted by on May 2, 2012 at 11:10 am

I had a problem today when I was trying to schedule a Windows Backup on Windows XP. The user had no password, so when I entered the credentials to run the scheduled task under, I got a 0x8007005 Access Is Denied error. After some searching I found the solution at Open regedit (click start, run, type […]

Event ID 27

Posted by on June 1, 2011 at 9:57 am

I was getting Event ID 27 on a server. The error read: Time Provider NtpClient: The response received from domain controller <host dns name> is missing the signature. The response may have been tampered with and will be ignored. This sounds likes a scary message, with warnings that the response has been tampered with, but […]

Security Center Could Not Change Your Automatic Updates Settings

Posted by on May 10, 2011 at 3:13 pm

After removing a virus from a Windows XP computer, I got this message when I tried to turn on Automatic Updates: “Security Center could not change your Automatic Updates settings.” Viruses usually leave their little hooks behind after you uninstall them, disabling the tools that you need to fight them. So thanks to this page […]

AVG Install/Uninstall Error

Posted by on April 10, 2011 at 5:23 pm

Over the past year I’ve been uninstalling AVG and replacing it with Microsoft Security Essentials. Free antivirus is always a shifting topic; it seems like they all stop the same viruses, and they all let the same ones get through (hello, FakeAntivirus scam program, is there anyone who can stop you from installing)? But I’ve […]

Fatal Error C0000034 in Windows 7

Posted by on March 10, 2011 at 10:00 am

This week Windows 7 Service Park 1 started being pushed out on Automatic Updates. On one hand, I think this is a good thing, because it forces people to update who otherwise never might. On the other hand, I’ve been getting a lot of call from folks this week who are inconvenienced by the update, […]