Run Sysprep on an Upgraded Windows 10

Posted by on June 23, 2016 at 5:45 pm

Windows 10 has already had one big “upgrade” released, version 1511 in November 2015. Another one is coming soon in Summer 2016. After you run these updates to Windows 10, you can no longer use the Sysprep tool because it considers these to be full OS upgrades. The error you get is “Sysprep was not […]

Extract Windows Product Key from BIOS

Posted by on April 5, 2016 at 1:58 pm

It used to be that when you bought a computer from the store, it would have a sticker on the side with your Windows product key written on it. This was so in case you had to reinstall the computer, you could reenter the product key easily. Recently they have changed to embedding the key […]

BSOD with New Motherboard

Posted by on April 6, 2014 at 6:14 pm

Sometimes if you move a Windows motherboard to a new motherboard/CPU, it all works perfectly. Sometimes you get a BSoD at startup and a reboot loop. The difference seems to come down to differences in chipsets between the two computers. In Windows XP I used to run what was called a “repair install” to get […]

Outlook Keeps Asking For Password

Posted by on January 20, 2014 at 2:02 pm

I had an issue where Outlook 2007 and above, with an Exchange 2010 server, would constantly ask for a password. It was a problem with AutoDiscovery authentication. The solution was found here: Open a command prompt Type: cd c:\windows\system32\inetsrv\ Type: appcmd list config /section:windowsAuthentication  You’ll see something like this: <system.webServer> <security> <authentication> <windowsAuthentication enabled=”true” useKernelMode=”false”> <providers> <add value=”Negotiate” […]

Two Windows 8 Tips

Posted by on October 20, 2013 at 3:34 pm

A couple of Windows 8 tips that I needed to find this week and may need again. Fix the error “This app can’t open for Built-in Administrator account please sign in with a different account and try again.” Create a Windows Update icon on the Start Screen.

IE Requires www. to Go to a Site

Posted by on June 28, 2012 at 1:30 pm

I had an interesting and obscure problem today with a solution that was buried deep in the registry. Which is what this blog is all about! IE8 on Windows XP would go to, but it would not go to I just got a message instead. Microsoft Internet Explorer Cannot find ‘’. Make sure […]

No Internet After Virus Removal

Posted by on May 9, 2012 at 3:59 pm

I had a problem with a computer where after cleaning off a virus there was no internet access, and no network connectivity at all. When I tried to ping localhost, it said: Unable to contact IP driver, error code 2. When I tried to do ipconfig, I got: An internal error occurred: The request is […]

Error 0x8007005 Access Is Denied

Posted by on May 2, 2012 at 11:10 am

I had a problem today when I was trying to schedule a Windows Backup on Windows XP. The user had no password, so when I entered the credentials to run the scheduled task under, I got a 0x8007005 Access Is Denied error. After some searching I found the solution at Open regedit (click start, run, type […]

Event ID 27

Posted by on June 1, 2011 at 9:57 am

I was getting Event ID 27 on a server. The error read: Time Provider NtpClient: The response received from domain controller <host dns name> is missing the signature. The response may have been tampered with and will be ignored. This sounds likes a scary message, with warnings that the response has been tampered with, but […]

AVG Install/Uninstall Error

Posted by on April 10, 2011 at 5:23 pm

Over the past year I’ve been uninstalling AVG and replacing it with Microsoft Security Essentials. Free antivirus is always a shifting topic; it seems like they all stop the same viruses, and they all let the same ones get through (hello, FakeAntivirus scam program, is there anyone who can stop you from installing)? But I’ve […]